Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company with integrated production capabilities, strategically located in the bustling Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our efficient production cycle is designed to meet your needs swiftly, typically within 30-60 days. We offer expedited production upon request.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely! We offer a comprehensive after-sales service package, including remote support and on-site assistance.
Our dedicated service team routinely visits customers to ensure satisfaction and optimal machine performance.
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and improvements, resulting in an impressively low failure rate.
We also provide preventive maintenance services to keep your machine in peak condition.
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: By using premium-grade steel and castings, we ensure that our machines are robust and long-lasting.
Each machine undergoes a minimum of 24 hours of testing before dispatch, coupled with stringent quality checks to guarantee reliability.
machine performance testing and quality inspection will be carried out to ensure the
During the warranty period, if any issues arise, we promptly provide free replacement parts.
machine,we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due before shipment.
We support multiple payment methods
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