Q1. Are you a manufacturer or a trading company?
A: We are a vibrant trading company, expertly blending production and trading functions,
strategically situated in the bustling heart of Dongguang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our efficient production cycle generally spans 30-60 days, with the capability to expedite production to meet specific customer requirements.
accelerate production as needed according to customer specifications
Q3: Do you have after-sales service for your carton machine?
A: Absolutely! We provide a full spectrum of after-sales support, including remote technical assistance and on-site services for your convenience.
Our dedicated team routinely visits clients to ensure complete satisfaction and optimal machine performance.
guarantee customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo meticulous testing and refinement, resulting in an impressively low failure rate.
Proactive maintenance services are available to maintain machines in peak condition.
machine is in excellent operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Engineered with the finest steel and castings, our machines are designed for unparalleled strength and durability.
Each unit is subjected to a minimum of 24 hours of rigorous testing before dispatch, ensuring top-tier performance and quality assurance,
ensuring superior machine reliability. During the warranty period, complimentary accessories are provided for any issues encountered.
During the warranty period, should any issue arise with the
machine, we will provide complimentary accessories
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remainder to be settled before shipment.
We accommodate a wide variety of payment methods to cater to your preferences.