Q1. Are you a manufacturer or a trading company?
A: We are a distinguished trading company that seamlessly integrates both production and trade, strategically located in the vibrant city of Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is impressively efficient, typically ranging from 30 to 60 days. We are also equipped to accelerate production to meet urgent customer demands.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer an extensive after-sales service suite, which includes remote technical support, on-site service, and more.
Our dedicated service team conducts regular visits to our customers, ensuring their complete satisfaction and optimal machine performance.
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and enhancement, resulting in a remarkably low failure rate.
We also offer preventive maintenance services to guarantee that each machine operates at peak efficiency and reliability.
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: We meticulously select premium quality steel and castings to ensure our machines are robust and long-lasting.
Before delivery, each machine undergoes exhaustive 24-hour testing, coupled with stringent performance assessments and quality inspections.
This guarantees the machine's reliability. During the warranty period, should any issue arise, we provide free replacement parts to our valued customers.
reliability of the machine. During the warranty period, if there is any problem with the
machine,we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due before shipment.
We accommodate a variety of payment methods to suit our clients' preferences.