Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that seamlessly integrates production and trading, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our efficient production cycle is impressively short, typically ranging from 30 to 60 days. Additionally, we offer expedited production services to accommodate urgent customer needs.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we pride ourselves on providing robust after-sales support. Our comprehensive services include remote technical assistance, on-site service visits, and regular customer check-ins to ensure complete satisfaction.
port, door-to-door service, etc.Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines are rigorously tested and continuously refined, resulting in an exceptionally low failure rate. We also offer preventive maintenance services to keep your machine operating at peak performance.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Crafted from premium-quality steel and castings, our machines are built to last. Each unit undergoes at least 24 hours of testing before dispatch, alongside stringent performance evaluations and quality inspections, guaranteeing reliability. During the warranty period, we offer complimentary replacement parts for any issues.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine,we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due before shipment. We support various payment methods for your convenience.
We support multiple payment methods