Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that seamlessly integrates production and trading operations, strategically located in the bustling Dongguang region.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is impressively swift, typically completed within 30-60 days. We also offer expedited production options to cater to the urgent needs of our valued customers.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we provide a comprehensive after-sales service package that includes remote technical support, door-to-door service, and much more. Our dedicated service team is committed to conducting regular visits to ensure complete customer satisfaction.
port, door-to-door service, etc.Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines are subject to rigorous testing and continuous advancements, resulting in an exceptionally low failure rate. We also offer preventive maintenance services to maintain machines in peak operating condition.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Our Advanced Rotary Die Cutting Machine for Carton Making Solutions is constructed with premium-grade steel and robust castings, ensuring a sturdy and resilient build.
Each machine undergoes comprehensive testing for a minimum of 24 hours before dispatch, guaranteeing exceptional durability and reliability.
We conduct thorough performance evaluations and stringent quality inspections to uphold the superior standards of our products.
This meticulous process ensures the reliability of each machine. If any issue arises during the warranty period, we will supply all necessary accessories at no additional cost.
machine, we will provide accessories for free during the warranty period, ensuring minimal downtime and seamless operation.