Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that seamlessly integrates both production and trading. Our operations are strategically based in Dongguang, offering the best of both worlds.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our delivery cycle is impressively short, typically ranging from 30 to 60 days. We also offer expedited production to cater to the specific needs of our valued customers.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, our comprehensive after-sales service encompasses remote technical support, on-site service, and regular customer visits by our dedicated service team to ensure utmost satisfaction.
port, door-to-door service, etc. Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines boast an exceptionally low failure rate, thanks to rigorous testing and continuous improvements. We also offer preventive maintenance services, ensuring optimal performance at all times.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Our machines are constructed with the highest quality steel and castings for unparalleled sturdiness and durability. They undergo at least 24 hours of testing and stringent quality inspections before delivery, guaranteeing unmatched reliability. During the warranty period, any issues are promptly addressed with free replacement parts.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine, we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment by wire transfer, with the remaining balance due before shipment. We also offer a variety of flexible payment options to accommodate our clients' preferences.
We support multiple payment methods
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