Q1. Are you a manufacturer or a trading company?
A: We are a vibrant trading company that masterfully blends production and trading,
strategically located in the heart of Dongguang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our efficient production cycle generally spans 30-60 days. We offer expedited production to accommodate customer demands.
expedite production tailored to customer requirements
Q3: Do you have after-sales service for your carton machine?
A: Absolutely! We provide a comprehensive after-sales service package, including remote technical assistance and on-site services.
Our dedicated team frequently visits clients to ensure their utmost satisfaction.
ensure the highest level of customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and refinement, resulting in an impressively low failure rate.
We offer preventive maintenance services to maintain machines in peak operational condition.
machine remains in optimal working condition.
Q5: How to ensure the durability and reliability of the machine?
A: Crafted with top-tier steel and castings, our machines are engineered for superior strength and longevity.
Each unit is subjected to a minimum of 24 hours of testing before delivery, complete with comprehensive performance evaluations and quality checks,
ensuring exceptional machine reliability. During the warranty period, we provide complimentary accessories for any issues.
During the warranty period, should any issues arise with the
machine, we will supply accessories at no charge
Q6. What's the payment term?
A: We require a 30% upfront payment via wire transfer, with the remaining balance payable before shipment.
We accommodate a variety of payment methods to meet your needs.
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