Q1. Are you a manufacturer or a trading company?
A: We are a distinguished trading company that masterfully integrates production and trading, strategically situated in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: With a remarkably short production cycle, we deliver within 30-60 days, and can expedite production to meet urgent customer requirements.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer an extensive after-sales service package, including remote technical support and on-site service.
port, door-to-door service, etc.Our service team also visits customers regularly to
Regular customer visits by our service team ensure unparalleled satisfaction and machine performance.
Q4: What is the failure rate of the machine?
A: Our machines boast a remarkably low failure rate, thanks to rigorous testing and continuous improvements.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: We utilize premium-quality steel and castings to construct robust and enduring machines.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
Comprehensive performance testing and quality inspections guarantee reliability, along with a robust warranty offering free accessories for any issues.
reliability of the machine. During the warranty period, if there is any problem with the
machine,we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance payable before shipment.
We support a variety of payment methods to accommodate customer preferences.