Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that combines both production and trading expertise, proudly located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: We offer a remarkably efficient production cycle, typically ranging from 30 to 60 days. For urgent requirements, we can accelerate the production process according to your needs.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, our comprehensive after-sales service is designed to meet all your needs, including remote technical support and prompt door-to-door service. Our dedicated service team conducts regular visits to ensure your satisfaction.
port, door-to-door service, etc. Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and continual enhancement to ensure a minimal failure rate. We offer preventive maintenance services to keep your machine in optimal working condition.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: We employ premium-quality steel and castings, guaranteeing the machine's robustness and longevity. Each unit undergoes at least 24 hours of testing prior to delivery. Rigorous performance assessments and quality inspections are conducted to ensure reliability. During the warranty period, we offer free replacement parts should any issues arise.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine, we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due before shipment. We offer a variety of payment methods to suit your convenience.
We support multiple payment methods
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