Q1. Are you a manufacturer or a trading company?
A: We proudly operate as a trading company that seamlessly integrates both production and trade, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is remarkably efficient, typically ranging from 30-60 days. We offer expedited production tailored to meet customer requirements.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we provide a comprehensive after-sales service package that includes remote technical support and convenient door-to-door service.
port, door-to-door service, etc.Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and continuous improvement, resulting in an impressively low failure rate. We also offer preventive maintenance services to ensure optimal machine performance.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Our commitment to quality is evident in our use of high-grade steel and castings, ensuring that each machine is robust and durable. Every unit is subjected to a minimum of 24-hour testing before delivery, accompanied by stringent performance evaluations and quality inspections to guarantee reliability.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine,we will provide accessories for free
Q6. What's the payment term?
A: We offer flexible payment terms, including a 30% advance payment via wire transfer, with the remaining balance due before shipment. Multiple payment methods are supported for your convenience.
We support multiple payment methods