Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that seamlessly combines production and trading, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is impressively swift, usually taking only 30-60 days. We can also
accelerate production to meet urgent customer demands.
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer an all-encompassing after-sales service, which includes remote technical
support and door-to-door service. Our attentive service team conducts regular customer visits to
ensure complete customer satisfaction and peace of mind.
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and continual improvements, resulting in a remarkably low
failure rate. Additionally, we provide proactive maintenance services to guarantee that the machine
remains in prime operating condition at all times.
Q5: How to ensure the durability and reliability of the machine?
A: We utilize premium-quality steel and castings to ensure durability and strength. Each machine is
subjected to at least 24 hours of rigorous testing before delivery, alongside comprehensive performance
and quality inspections to certify the machine's reliability. During the warranty period, should any
issues arise, we will provide complimentary accessories to resolve them efficiently.
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance payable before shipment.
We offer flexibility through multiple payment methods to suit your convenience.
Audited Supplier 
){kind=link}