Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that seamlessly integrates production and trading activities, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is impressively swift, typically ranging from just 30 to 60 days. Furthermore, we offer expedited production tailored to meet our customers' needs.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we provide an all-encompassing after-sales service portfolio, which includes remote technical support, on-site service, and more. Our dedicated service team also conducts regular customer visits to ensure utmost satisfaction.
port, door-to-door service, etc. Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines are rigorously tested and refined, resulting in an impressively low failure rate. In addition, we offer preventive maintenance services to ensure your machine remains in optimal working condition.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: We meticulously utilize top-tier steel and castings, ensuring each machine is robust and enduring. Prior to delivery, every machine undergoes a minimum of 24 hours of testing, coupled with stringent performance evaluations and quality inspections. During the warranty period, should any issues arise, we promptly provide complimentary accessories to maintain machine reliability.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine, we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due before shipment. To offer flexibility, we support a variety of payment methods.
We support multiple payment methods
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