A: We are a dynamic trading company, seamlessly integrating production and trading, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our efficient production cycle spans 30-60 days, with expedited options available to meet customer demands.
We can also
speed up production according to customer needs.
Q3: Do you have after-sales service for your carton machine?
A: Absolutely! We offer comprehensive after-sales services, including remote technical support and personalized door-to-door care.
Our dedicated team conducts regular visits to ensure
customer satisfaction.
Q4: What is the failure rate of the machine?
A: Our machines are rigorously tested and refined, boasting an exceptionally low failure rate.
Preventive maintenance services further ensure optimal machine performance,
keeping it in excellent condition.
Q5: How to ensure the durability and reliability of the machine?
A: Our commitment to quality is reflected in our use of premium steel and castings,
ensuring robustness and longevity. Each machine undergoes a minimum of 24 hours of testing before delivery,
along with stringent performance assessments and quality inspections to guarantee
reliability. During the warranty period, we provide free accessories
for any machine issues that may arise.
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the balance due prior to shipment,
offering flexible payment options to suit your needs.