Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company, seamlessly integrating production and trading operations, proudly based in Dongguang.
Ang County, Hebei Province, China - the heart of our innovative enterprise.
Q2: How long is the delivery cycle of your carton machine?
A: Our production timeline is impressively swift, typically ranging from 30 to 60 days. Adaptability is our forte, and we can accelerate production to meet urgent customer needs.
Expedite your production demands with our flexible scheduling!
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, our comprehensive after-sales service package includes remote technical support, on-site service, and regular customer visits by our dedicated service team.
Our commitment to customer satisfaction is unwavering, ensuring optimal performance and peace of mind.
Experience unparalleled support with our expert team!
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and continuous improvement, resulting in a remarkably low failure rate.
Preventive maintenance services are also available to keep your machine operating at peak performance.
Ensure seamless operation with our reliable technology!
Q5: How to ensure the durability and reliability of the machine?
A: We construct our machines using premium steel and castings for exceptional durability and robustness.
Every machine is subjected to a minimum of 24 hours of testing prior to delivery, adhering to strict quality standards.
To ensure unparalleled reliability and performance, our High-Speed Automatic Flexo Printing Machine for Corrugated Boxes undergoes rigorous machine performance testing and quality inspection.
During the warranty period, you can remain worry-free as we guarantee the machine's reliability. Should any issues arise,
we are committed to providing you with complimentary accessories to maintain peak performance.
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due before shipment to ensure your order is processed smoothly.
For your convenience, we support multiple payment methods to offer flexibility and ease.