Q1. Are you a manufacturer or a trading company?
A: We are proud to be a premier trading company that combines both production and trading expertise, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our streamlined production process enables us to deliver swiftly, typically within a concise timeframe of 30-60 days. Additionally, we offer expedited production to cater to specific customer requirements, ensuring timely delivery.
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we are committed to providing exceptional after-sales support, including comprehensive remote technical assistance and convenient door-to-door service. Our dedicated service team conducts regular visits to our clients, ensuring their utmost satisfaction and seamless operation of their machines.
port, door-to-door service, etc.Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines are engineered for excellence, having undergone rigorous testing and multiple enhancements. The result is an impressively low failure rate, bolstered by our preventive maintenance services, which guarantee your machine remains in optimal working condition.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: We guarantee superior durability and reliability by utilizing premium-grade steel and castings. Each machine undergoes a thorough 24-hour testing protocol before dispatch, coupled with stringent performance evaluations and quality inspections. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine,we will provide accessories for free
Q6. What's the payment term?
A: We offer flexible payment terms, requiring a 30% advance payment via wire transfer, with the remaining balance due prior to shipment. Our support for multiple payment methods ensures convenience for our valued clients.
We support multiple payment methods
Audited Supplier 
){kind=link}