Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that synergizes production and trading, strategically located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is exceptionally swift, typically within 30-60 days. We also offer expedited production to meet customer needs.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Yes, we offer a comprehensive after-sales service package, including remote technical support, door-to-door service, and more. Our dedicated service team conducts regular visits to ensure customer satisfaction.
port, door-to-door service, etc.Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and continuous improvements, resulting in a remarkably low failure rate. Preventive maintenance services are also available to keep machines in optimal operating condition.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Our Advanced Rotary Die Cutting Machine for Carton Making Solutions is built using premium-grade steel and robust castings, which guarantees a sturdy and resilient construction.
Every machine undergoes rigorous testing for a minimum of 24 hours prior to delivery, ensuring utmost durability and reliability.
We conduct comprehensive machine performance evaluations and stringent quality inspections to uphold the high standards of our products.
This meticulous process assures the reliability of each machine. Should any issue arise during the warranty period, rest assured that we will provide all necessary accessories at no extra charge.
machine, we will provide accessories for free during the warranty period, ensuring minimal downtime and seamless operation.