Q1. Are you a manufacturer or a trading company?
A: We are a distinguished trading company that seamlessly integrates production and trading, centrally located in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is impressively short, typically ranging from 30 to 60 days. We offer expedited production to meet customer-specific requirements.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer an extensive after-sales service suite, including remote technical support and on-site service. Our dedicated service team also conducts regular customer visits to ensure complete satisfaction.
port, door-to-door service, etc.Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines are rigorously tested and refined, resulting in an exceptionally low failure rate. We also provide preventive maintenance services to maintain optimal operating conditions.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: Crafted with premium quality steel and castings, our machines are built to last. Each unit undergoes a minimum of 24-hour testing before delivery, coupled with stringent performance and quality checks to guarantee reliability. Within the warranty period, any issue with the machine will be addressed with complimentary accessory replacements.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine,we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment through a secure wire transfer. The remaining balance is due prior to shipment, ensuring a seamless and hassle-free transaction.
Our versatile payment options cater to your convenience, offering a range of methods to facilitate your purchase effortlessly.
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