Q1. Are you a manufacturer or a trading company?
A: We are a versatile trading company that combines production and trading. Our headquarters is strategically located in Dongguang, ensuring seamless operations.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our delivery cycle is impressively short, typically ranging from 30 to 60 days. We are committed to meeting urgent demands by expediting production based on customer needs.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer a comprehensive suite of after-sales services. This includes remote technical support and personalized door-to-door service. Our dedicated service team conducts regular visits to ensure enduring customer satisfaction.
port, door-to-door service, etc. Our service team also visits customers regularly to
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines boast an impressively low failure rate, thanks to rigorous testing and continuous enhancements. We also offer preventive maintenance services to maintain optimal machine performance.
very low. We also provide preventive maintenance services to ensure that the ma-
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: We prioritize quality by using premium steel and castings, ensuring unmatched sturdiness and durability. Each machine undergoes a minimum of 24-hour testing before delivery, with rigorous performance testing and quality inspections to guarantee reliability. During the warranty period, any issues will be addressed with free accessory replacements.
durable. Each machine will be tested for at least 24 hours before delivery, and strict
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine, we will provide accessories for free
Q6. What's the payment term?
A: Our payment terms are designed for convenience: a 30% advance payment by wire transfer is required, with the remaining balance due before shipment. We accommodate a variety of payment methods to suit your preferences.
We support multiple payment methods
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