Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company with integrated production capabilities, strategically located in Dongguang,
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our efficient production cycle ensures delivery within 30-60 days, with expedited options available to meet your needs.
expedite production according to customer needs
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, our comprehensive after-sales service includes remote support, on-site visits, and regular check-ins to
ensure our customers' satisfaction and seamless operation.
ensure customer satisfaction
Q4: What is the failure rate of the machine?
A: Our machines, thoroughly tested and enhanced, have a remarkably low failure rate, coupled with preventive maintenance for
optimal performance.
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: By using premium steel and castings, we guarantee a robust and durable machine. Each unit undergoes at least 24 hours of rigorous testing,
ensuring superior performance and reliability. Within the warranty, any issues will be rectified with free accessories.
machine performance testing and quality inspection will be carried out to ensure the
reliability of the machine. During the warranty period, if there is any problem with the
machine, we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the balance due before shipment. Additionally, we offer a variety of payment methods for your convenience.
We support multiple payment methods