trade expertise, proudly located in Dongguang, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is notably efficient, typically ranging between 30-60
days. We are also equipped to accelerate production to meet urgent client
requirements.
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer all-encompassing after-sales support, including remote
technical assistance and on-site services. Our service team conducts regular
customer visits to ensure ongoing satisfaction and optimal machine performance.
Q4: What is the failure rate of the machine?
A: Our machines are meticulously tested and refined, boasting a remarkably low
failure rate. We offer preventive maintenance services to maintain peak
operating conditions.
Q5: How to ensure the durability and reliability of the machine?
A: By employing superior quality steel and castings, we ensure our machines
are robust and long-lasting. Each unit undergoes a minimum of 24 hours of
rigorous performance testing and quality assurance before dispatch. During
the warranty period, any issues will be addressed with complimentary
replacement parts.
Q6. What's the payment term?
A: Our payment terms include a 30% advance via wire transfer, with the
remaining balance due before shipment. We accommodate various
payment methods to suit client preferences.