Q1. Are you a manufacturer or a trading company?
A: We are a dynamic trading company that seamlessly integrates production and commerce, strategically positioned in Dongguang.
ang County, Hebei Province, China.
Q2: How long is the delivery cycle of your carton machine?
A: Our production cycle is impressively swift, typically ranging from 30-60 days. We are also equipped to
accelerate production to meet specific customer demands.
Q3: Do you have after-sales service for your carton machine?
A: Absolutely, we offer an extensive suite of after-sales services, including remote technical assistance,
door-to-door service, and more. Our dedicated service team conducts regular customer visits to
guarantee complete customer satisfaction.
Q4: What is the failure rate of the machine?
A: Our machines undergo rigorous testing and continual improvements, resulting in an exceptionally low failure rate.
We also offer preventive maintenance services to maintain optimal machine performance.
chine is in good operating condition.
Q5: How to ensure the durability and reliability of the machine?
A: By utilizing premium-grade steel and castings, we ensure our machines are robust and long-lasting.
Each unit undergoes at least 24 hours of testing prior to delivery, coupled with stringent
performance assessments and quality inspections to certify machine reliability. During the warranty period, should any issues arise,
we promptly provide complimentary accessories to address them.
machine,we will provide accessories for free
Q6. What's the payment term?
A: We require a 30% advance payment via wire transfer, with the remaining balance due prior to shipment.
Our array of supported payment methods provides flexibility and convenience.
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